We at CNJNET/Computown, LLC, are your Internet & web-hosting
provider. As one of our customers, you have certain rights. The
most important one is to be provided with the most up to date
domain hosting services possible. You also have certain
obligations, which you must follow in order to insure everyone
who dials into our network has an enjoyable experience.
You will also be obligated to read and familiarize yourself with
all of the rules and obligations below and follow them as they
are your contract with us and will remain in effect for the
entire time you are with us.
These policies below apply
to our web-hosting, and dial-up customers, as well as to our
customers who use our computer/laptop repair services.
INITIAL SIGN-UP AND LOG-IN POLICIES:
1.
Upon sign up, you will indicate the length of your service term,
monthly, yearly, etc. The term of your services will affect the
actual rate you pay and this will be explained before you begin
service with us.
2. To our remaining dial-up customers:
You will only be allowed to one log-on at a time. Anyone who
attempts to log-on with more than one computer at a time shall
be issued two warnings. The third time a customer is caught
logging-on with more than one computer, he/she shall have their
service and contract terminated immediately with no further
notice and no refund shall be given for unused time. Also
Dial-Up Internet service is NOT UNLIMITED. Each account is given
150 hours per month or 5 hours per day. Customers going over
this time limit will be given a warning and upon subsequent
violations their service will be terminated.
2a. WE DO NOT
WARRANT OR PROMISE THAT ANY OF OUR NUMBERS ARE LOCAL TO YOU. IN
PARTICULAR, WE URGE YOU TO NOTE THAT EVEN AN ACCESS NUMBER THAT
SHARES YOUR AREA CODE OR APPEARS TO BE LOCATED IN YOUR GENERAL
GEOGRAPHIC REGION MAY NOT NECESSARILY BE A LOCAL NUMBER TO YOU.
SUBSTANTIAL TOLL TELEPHONE CHARGES MAY APPLY TO NUMBERS THAT YOU
DO NOT VERIFY AS LOCAL TO YOUR INDIVIDUAL AREA OR CALLING PLAN.
We are not responsible for any toll charges that you may
receive.
2b. CNJNET/Computown, LLC will not be held responsible for persons
or companies that host their own E-mail servers. If said servers
cannot receive mail through any dialup connections.
3. We require a credit card on
file and we will need all relevant information to process
payment at the end of each month. You
will need to authorize CNJNET/Computown, LLC to charge your
credit card at the beginning of the month for the service at the
agreed upon terms and price. If your credit card subsequently
expires, it shall be your obligation to provide
CNJNET/Computown, LLC with a substitute valid credit card.
4. All check customers shall be
forwarded an invoice (based upon their service term) and all
customers are obligated to pay their invoice within 15 days of
receipt or by the 5th of the month in which the bill becomes
due, whichever is first. The timely payment of your bill insures
that we can keep your dial-up, e-mail and web hosting services
up to par with the fast changing Internet.
5. Any customer who issues a check
that is returned for any reason shall be charged a fee of
$35.00.
6. For Internet,
web hosting and email customers, CNJNET/Computown, LLC will
automatically bill you prior to the end of your term of service.
If you wish to cancel your service with us CNJNET/Computown,
LLC, it is your obligation to notify us of this. We must be
notified in writing, either by e-mail or written letter. You
will be obligated to pay for any remaining time left on your
agreed term of service. If CNJNET/Computown, LLC is not notified
in writing (with confirmation by us), that you wish to cancel
your service, your agreed terms of service shall be renewed at
the same rate and all rights and obligations shall apply.
6a. Monthly customers shall be obligated to notify
CNJNET/Computown, LLC no later than 15 business days before the
start of a new month of their desire to cancel their internet or
web-hosting services otherwise they will be obligated to pay for
the entire new month of service.
6b. Annual accounts shall be obligated to notify
CNJNET/Computown, LLC no later than 15 business days before the
start of their new service term to cancel without penalty.
6c. If you cancel and have an open balance for a previous
month you are obligated to that balance. If your credit card has
already been billed for the month or year, you will be obligated
for that month or year of service and will be put on the
cancellation list before the next scheduled billing cycle.
**Note** No Phone cancellations
will be accepted. All cancellations must be in writing, either
via E-Mail to billing@cnjnet.com or letter addressed to:
Computown, LLC 557 Bound Brook Rd. Middlesex, NJ 08846. No faxes
or phone calls will be accepted. (billing@cnjnet.com). You are
responsible for payment for your service, even if there is a
delay in getting an invoice to you.
7. CNJNET/Computown LLC may cancel or
suspend your account, privileges or website for any reason
without prior notice (most times this is a result of
non-payment, or a delinquent, past due account).
CNJNET/Computown, LLC shall have no liability whatsoever
including but not limited to loss of business, damages of any
kind.
7a. If your
account is delinquent CNJNET/Computown, LLC shall, upon
receiving your payment, reinstate your account and you may be
charged a $25 reconnect fee, and shall be obligated to make all
further invoice payments in a timely manner as described above.
CUSTOMERS USAGE LIMITATIONS:
1. It shall be unlawful and a
violation of our policies and possible State and Federal Law for
any of our customers to hack into our network or to hack into
some other network using our service. Don't Do It! If caught
hacking, you will be immediately terminated and your information
provided to the proper authorities.
2. It shall be a violation of our
rules and regulation if any of our customers send SPAM, (Bulk
unsolicited E-mails) through our network. Do Not Do It! Any
customer caught sending Spam through our network will be
immediately terminated without refund for any unused time.
3. Copyrights and Trademarks.
All hosted sites that contain elements
of text, graphics, photos, designs, trademarks, or other artwork
must be owned by you, or that the Client has permission from the
rightful owner to use each of these elements, and will hold
harmless, protect, indemnify and defend CNJNET/Computown LLC
(including attorney's fees and court costs), including any claim
or suit, threatened or actual, arising from the use of such
elements furnished by the Client. You
shall not cause the unauthorized duplication through our network
of software or other data that is copy-written without the
payment of the appropriate fee to the writer or developer of
that medium.
4. Electronic
Commerce Laws.
You are
solely responsible for complying with any laws, taxes, and
tariffs applicable in any way to the Web site hosted by CNJNET/
Computown LLC or any other services contemplated herein, and
will hold harmless, protect, and defend CNJNET/Computown LLC and
its subcontractors from any claim, suit, penalty, tax, fine,
penalty, or tariff arising from the Client's exercise of
Internet electronic commerce and/or any failure to comply with
any such laws, taxes, and tariffs.
5. You shall not send any E-mail’s or other transmissions under
a false or assumed name.
6. You shall not cause obscene or
illegal material to be transmitted over our network.
7. You shall conduct yourself in a
manner that is courteous and not offensive to other users of our
network and or other networks.
8. Any violations of the above
limitations shall subject the customer to immediate termination
without refund and the determination of the sanction herein
shall be at the discretion of CNJNET/Computown, LLC and that
determination shall be binding and final.
LIMITATION OF LIABILITY:
1. CNJNET/Computown, LLC shall
not be liable for any damage or loss whatsoever to your computer
or related equipment, your hardware, software, files and
information due to any causes, including but not limited to,
viruses, electrical spikes, lightning, or power outages.
CNJNET/Computown, LLC shall also not be liable for subsequent
damages to you or your business customers, that result in the
loss of any business or data due to damage or loss of any and
all information, files, hardware or software for any of the
reason stated herein above.
2. We request that if you have any
important data that you need or cannot do without that you back
it up! This is the only way you are assured that you will not
lose it. If you have it only in your hard drive, your hard drive
may be susceptible to viruses or crashing and loss of data.
Remember, if hackers can break into Microsoft's system, they can
break into yours.
3.
Although we provide back up for websites, it is the
responsibility of the web designers that host with us to keep
local back ups.
ADDITIONAL INFORMATION AND GUIDELINES:
1. You may not use any
personal web pages for commercial or business use,
CNJNET/Computown, LLC shall have no liability whatsoever
including loss of business. Your personal web page(s) is only
for that purpose. Use of the personal web server shall include
no guarantees of uptime. If you use the personal web server for
hosting of pictures for auction purposes, it is at your own risk
and no compensation shall be issued for loss of any information,
sales or any losses whatsoever.
2. CNJNET/Computown, LLC reserves the
right to change, modify or add to these Rules and Regulations at
any time without prior notification. It is your obligation to
read and refer to them from time to time to insure you agree
with all the terms and conditions set forth.
3. These Rules and Regulations are
valid upon posting and you agree to accept and abide by them
unless you notify us in writing within (7) days from the
original posting date.
4. If you are found in any violation of the Rules and
Regulations, CNJNET/Computown, LLC reserves the right to cancel
or suspend your service without prior notice to you and no
refund will be due you for unused service.
5. CNJNET/Computown, LLC will not
responsible for the content of any E-Mail, newsgroups, or other
content that you may see during your searches on the internet.
If certain material offends you, do not read or view the
material on the offending site.
6. If you cancel your account with
CNJNET/Computown, LLC your E-mail cannot be forwarded to any
other Company.
7. If you
cancel your account with CNJNET/Computown, LLC and continue to
use your E-mail you are liable for all and any payments for use
of that account.
8.
Unless otherwise specified, CNJNET, Net-Lynx, Na2k.net
Netaccess2000 and any other domains owned or affiliated with
Computown, LLC Sites/Services are for your personal and
non-commercial use. You may not modify, copy, distribute,
transmit, display, perform, reproduce, publish, license, create
derivative works from, transfer, or sell any information,
software, products or services obtained from the sites listed
and not listed within our Sites/Services is strictly prohibited.